An AI receptionist that answers every call the way you would.
Kandaka designs, builds and manages AI voice agents that answer immediately, capture what your team needs, book approved appointments and bring a person in when the situation calls for one.
Available now
Our furnace stopped working.
- Answered in your company's name
- Reason identified: no heat
- Information captured: name, callback number, service address
- Urgency evaluated with your rules: young children at home
- Next action: on-call technician alerted
- Team notified with a call summary
Calls still end in voicemail.
You've invested in ads, search and reputation to make the phone ring. The weak point is often what happens next.
- Your team is busy
- Technicians are on jobs, the front desk is with a client, and three calls land at once. Someone waits, and some callers hang up.
- The office is closed
- Evenings, weekends and holidays are when many urgent calls happen. Voicemail captures a message, not a next step.
- Messages are hard to act on
- A rushed voicemail rarely includes the address, the issue and a callback number. Your team spends time chasing details.
A managed system, not just software
We don't hand you an AI account and expect your staff to figure it out. We map how your calls should be handled, write and test the conversation, connect it to your calendar and tools, and keep improving it after launch.
The agent follows your services, hours, service area, booking windows and urgency rules. When a question falls outside what it's approved to answer, it follows the fallback you choose: take a message, transfer the call, or ask your team to follow up.
What's included
- 24/7 or after-hours answeringFull coverage, or only when your line isn't picked up.
- Inbound and outbound callsAnswer incoming calls and call back leads who asked to be contacted.
- Appointment bookingInto your calendar, within the windows you approve, with text confirmations.
- Urgent-call escalationLive transfer or an alert to your on-call person, based on criteria you define.
- Call forwarding setupKeep your existing business number. Calls reach the agent when you want them to.
- AI website chatThe same knowledge and rules, available to visitors typing on your website.
- CRM and calendar connectionsGoogle Calendar, Sheets, your CRM or booking system, through Make.com where needed.
- Call summaries and transcriptsA structured summary for every call, not a voicemail to decode.
- Monitoring and refinementWe review conversations and adjust rules and answers as your business changes.
- Built on Retell AIWe build on established voice technology, including Retell AI, and manage it for you.
See it in motion
An after-hours call, start to finish: answered, understood, escalated by your rules, and summarised for your team.
Experience the AI before you talk to us.
You're the caller. Pick a business, choose what you'd say, and watch what the team would receive. This is the managed AI receptionist we build and run for clients.
The businesses and people in this demo are fictional. Nothing is booked and no message is sent.
Where it fits
Typical situations we build for. These are scenarios, not client results.
HVAC and home services
A homeowner calls at 10:47 PM with no heat. The agent captures the address, applies your urgency rules, and alerts the on-call technician or books the first morning window.
Dental clinics
New-patient calls, same-day pain triage by the questions your clinic approves, and answers to common insurance questions.
Med spas
Treatment questions answered from your approved information, consultation booking, reminders, and follow-up for inquiries that didn't book.
Plumbing, electrical and other trades
Overflow and after-hours calls captured with the job details your team needs before calling back or dispatching.
From first call to launch
Call-flow discovery
We review how calls are handled today and where they stall.
Conversation design
Greeting, questions, booking rules, urgency criteria and handoffs, agreed with you.
Build and connect
Knowledge setup, calendar, CRM, texts and call forwarding.
Test together
We run real scenarios from your business and adjust before going live.
Launch and manage
Ongoing monitoring, monthly reviews and rule changes as you need them.
Pricing
A one-time implementation to design and build your system, then a monthly fee to run, monitor and improve it.
Founding Partner Program
For the first four Calgary businesses, while Kandaka builds its first local case-study portfolio.
4 founding partner spots available
$1,000 implementation
+ $399 per month
Full Managed AI Receptionist implementation and ongoing management
Apply to be a founding partnerStart here
Managed AI Receptionist
$2,000 implementation
+ $499 per monthCall-flow design, your knowledge base, booking and escalation rules, integrations, testing, launch and ongoing monitoring.
Add demand
Growth Engine
From $2,499 per month
Plus your ad spend, paid directly to Meta or Google. Implementation scoped separately.
How the Growth Engine worksFull system
Revenue Engine
Custom
Custom, scoped to locations, campaign volume, integrations, call volume and workflows.
Custom AI Experience, $99
Want to hear Kandaka built around your business before committing? We'll create a short customized AI experience using your services, common questions and workflow. One-time payment; no subscription. CAD $99 credited toward implementation if you sign within 60 days. See the terms of service.
Secure checkout by Stripe. If it shows another currency, choose CAD.
Prices are in Canadian dollars. Monthly plans are billed in advance.
Questions we get asked
Will callers know it's AI?
The agent sounds natural and is configured to confirm it's an AI assistant if a caller asks. We recommend being upfront: most callers care more about a fast, useful answer than about who picks up.
Can I keep my existing business number?
Yes. Your customers keep calling the same number. We set up call forwarding so calls reach the agent when you want them to, for example after hours or when the line isn't answered within a few rings.
Can it transfer urgent calls to a person?
Yes. You decide what counts as urgent. The agent can transfer the call live to a number you choose or text your on-call person the details. If nobody answers, it follows the fallback you define.
What happens if it doesn't know the answer?
It's configured not to invent answers. When a question falls outside its approved knowledge, it follows your fallback process, such as taking a message or transferring the call. We then add the answer where appropriate.
Does it make outbound calls?
It can call back people who have asked to be contacted, such as new web leads or missed callers. We set outbound calling up to follow Canadian telemarketing and anti-spam rules, and we don't run unsolicited cold-calling campaigns.
Which systems can it connect to?
Common calendars, Google Sheets, many CRMs and booking systems, plus SMS and email. We confirm what's possible with your specific systems during the consultation.
What does the monthly fee cover?
Running and monitoring the system, reviewing conversations, updating your information and rules, adjusting call flows and support. Very high call volumes or extra phone lines may be scoped separately.
Does it replace my receptionist?
No. It covers the gaps around your team: after hours, lunch breaks, busy periods and overflow. Your people keep handling judgment calls, exceptions and relationships.
See how Kandaka would handle your calls
Tell us about your business. In a free consultation we'll review how calls are handled today, look for gaps, and run one of your real call scenarios through the AI.
- Send the formIt takes about a minute.
- We reply within one business dayTo set a time that suits you.
- Your free consultationWe look at your current setup and suggest next steps. There's nothing to buy on the call.
Prefer email? bookings@kandakaai.com
Or call +1 (403) 671-9197
Request received
Thanks. We'll reply within one business day to set up your consultation.
Need us sooner? Email bookings@kandakaai.com or call +1 (403) 671-9197.