Privacy policy
Kandaka AI ("Kandaka", "we") is based in Calgary, Alberta. This policy explains what personal information we collect through this website, why, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
What we collect
- Information you send us: your name, business or organization name, email, phone number, industry and anything you write in a contact form.
- How you found us: the page you submitted from and campaign tags in the link (for example UTM parameters).
- Payment details: if you buy a paid service online, Stripe collects your card details. We don't see or store your full card number.
We don't currently use analytics or advertising cookies. If we add analytics, we'll ask for your consent first and update this page.
The interactive demos on this site are scripted. What you choose in a demo is not stored or sent anywhere.
How we use it
- To reply to your inquiry and arrange a consultation.
- To send you information you asked for, by phone, text or email, with your consent.
- To deliver and invoice services you buy from us.
We don't sell personal information. You can withdraw consent to being contacted at any time by using the unsubscribe link in an email, replying "stop" to a text, or writing to info@kandakaai.com.
Service providers
We use trusted providers to run this website and respond to you. Some of them store data outside Canada, mainly in the United States, where it may be subject to local law.
- Netlify (website hosting and the contact form)
- Make.com (receives form submissions, keeps a copy and notifies our team; hosted in the United States)
- Google (Google Sheets, where we keep our list of inquiries)
- Namecheap Private Email (our business email)
- Stripe (online payments)
- Retell AI (AI voice demos and client voice agents)
Retention and security
If you contact us and don't become a client, we delete your inquiry within 24 months of our last contact with you. For clients, we keep records for as long as the business relationship lasts and as long as the law requires (for example, financial records for six years under Canadian tax rules). We use access controls and encrypted connections to protect the information we hold.
Your rights
You can ask to see, correct or delete the personal information we hold about you. Email info@kandakaai.com and we'll respond within 30 days. If you're not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Who is responsible
Amir Ahmed, Owner, is accountable for how Kandaka AI handles personal information. Contact: info@kandakaai.com or +1 (403) 671-9197.
Changes
We'll update this page if our practices change and show the new date at the top.